Privacy Protection
Galaxsys is committed to protecting your personal data and ensuring transparency in how we process it. This privacy statement explains how we handle personal data for users who access the websites or mobile applications of our partner operators.
What We Do
The website or app operator you are using is typically the administrator of your player account and should always be your first point of contact regarding your personal data. We process personal data on behalf of operators for the following purposes:
- Managing the gaming platform
- Preventing fraud
- Supporting payment processing
- Assisting with KYC/AML verification
- Providing technical support
- Maintaining overall system security
Types of Personal Data We Process
Depending on the operator’s requirements and regulatory obligations, we may process the following categories of personal data:
- Player identifiers (username, email address)
- Account ID
- Transaction and betting history
- Verification documents (if legally required)
- IP address and device information
- Support logs and chats
Why We Process Data
We process personal data for the following purposes:
- Operating and maintaining platform services
- Processing and settling payments
- Detecting and preventing fraud
- Meeting legal and licensing obligations
- Investigating abuse or misuse of the system
- Supporting operators in their daily operations
Data Sharing
We share personal data only with:
- The operator (our client)
- Trusted service providers, such as payment processors, identity verification partners, and hosting providers
- Regulatory bodies or law enforcement authorities when required by law
Data Security and Storage
We apply technical and organizational measures in line with industry standards to protect personal data from unauthorized access, loss, or alteration.
We store data only for the period necessary to fulfill contractual, legal, or regulatory obligations, including anti-money laundering, audit, and accounting requirements.
Your Rights and Contact Information
If you are a player and wish to exercise your data protection rights (access, correction, deletion, objection, data portability), please contact the operator of the website or app you are using, as they are typically the data controller for your information.
For inquiries regarding data processing by Galaxsys, you can contact our privacy team at:
📧 [email protected]
Minors
Our services are not intended for individuals below a certain age.
We do not knowingly collect or process data regarding individuals who are under the legal age for gambling (usually 18+).
Cookies and Tracking
Operator partners display their own notifications regarding cookie usage. We use cookies and similar technologies solely for platform functionality and security purposes.
Conclusion
Any inquiries regarding player account data should be directed to the operator of the website or app you are using, or sent to:
📧 [email protected]